Careers at American Fidelity

{"TALENT_ACQUISITION": {"themeOptions": {"customTheme": {"navbarTheme": {"background": "#EB0029", "textColor": "#FFFFFF", "textHoverColor": "#EEEEEE"}, "varTheme": {"navbar-text-hover-color": "#157c85"}}}}, "themeOptions": {"customTheme": {"varTheme": {"coursecard-flag-text-color": "#FFF", "legacy-jobcard-flag-text-color": "#FFF", "primary-color": "#157c85", "primary-color-10": "#e9f7f6", "primary-color-20": "#bce0df", "primary-color-30": "#87c9c8", "primary-color-40": "#59b1b3", "primary-color-50": "#33969c", "primary-color-60": "#157c85", "primary-color-70": "#0a555e", "primary-color-80": "#033038", "primary-color-90": "#000f12", "primary-color-100": "#000000", "accent-color": "#157c85", "accent-color-10": "#e9f7f6", "accent-color-20": "#bce0df", "accent-color-30": "#87c9c8", "accent-color-40": "#59b1b3", "accent-color-50": "#33969c", "accent-color-60": "#157c85", "accent-color-70": "#0a555e", "accent-color-80": "#033038", "accent-color-90": "#000f12", "accent-color-100": "#000000", "button-default-text-color": "var(--primary-color)", "button-default-background-color": "#ffffff", "button-default-border-color": "var(--primary-color)", "button-default-hover-text-color": "var(--primary-color)", "button-default-hover-background-color": "#ffffff", "button-default-hover-border-color": "var(--primary-color)", "button-default-active-text-color": "var(--primary-color)", "button-default-active-background-color": "#ffffff", "button-default-active-border-color": "var(--primary-color)", "button-primary-text-color": "#ffffff", "button-primary-background-color": "var(--primary-color)", "button-primary-hover-text-color": "#ffffff", "button-primary-hover-background-color": "var(--primary-color-40)", "button-secondary-text-color": "var(--primary-color)", "button-secondary-border-color": "var(--primary-color)", "button-secondary-hover-background-color": "#ffffff", "tab-pill-active-background": "var(--primary-color)", "tab-pill-active-label": "var(--text-inverse-color)", "card-border-color": "#8c8d8e", "card-background-color": "#ffffff", "coursecard-title-background-color": "#F6F7F8", "coursecard-flag-background-color": "#306F76", "projectcard-title-background-color": "#F6F7F8", "text-primary-color": "#4a4a4a", "projectcard-flag-background-color": "#306F76", "projectcard-flag-text-color": "#FFF", "coursecard-title-background- color": "#F6F7F8", "legacy-jobcard-flag-background-color": "#306F76", "careerhub-legacy-banner-title-color": "#ffffff", "info-bar-text-color": "#0a555e"}}}, "domain": "americanfidelity.com", "configPath": "", "updatePath": "PCS>"}

{"domain": "americanfidelity.com", "user": "", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isDomainVeteran": false, "signUpConfig": {}, "getHelpButton": {}, "isCareerPlannerEnabled": false, "enableRememberMeOption": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "enableUserPreferenceSelection": false, "isUserPreferenceApplied": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"enableTalentNetwork": 1, "homePageHeroBanner": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692893596::AF_PCS_Banner.png", "title": "Join Our Team", "hideInMobileView": false}, "navBar": {"color": "#ffffff", "image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692893664::AF_PCS_Logo\n", "link": "https://americanfidelity.eightfold.ai/careers", "background": "#ffffff", "opacity": 1, "title": "American Fidelity"}, "privacyLink": "https://americanfidelity.com/footer/internet-privacy-notice/", "uploadResumeModal": {"title": "Welcome to {company_name}'s Career Center", "subtitle": "Streamline your search by uploading your resume to be matched with positions that best suit your qualifications.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "perks": [{"image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692894433::AF_About_Us_Perk.jpeg", "description": "American Fidelity specializes in serving the education, public sector, automotive and healthcare industries with financial security products and services including group and individual life, health and annuity services. <u><a href=\"https://americanfidelity.com/about-us/\" target=\"_blank\">Get to know American Fidelity!</a></u> ", "title": "About Us"}, {"image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692894421::AF_Benefits_Perk.jpeg", "description": "At American Fidelity, as part of our dedication to being a Great Place to Work for All, we provide a range of benefits and perks that help Colleagues regardless of where they are  in life. <u><a href=\"https://americanfidelity.com/careers/corporate-careers/benefits/\" target=\"_blank\">Explore the benefits we offer.</a></u> ", "title": "Benefits"}, {"image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692894401::AF_Home+Office_Perk.png", "description": "We know that life doesn\u2019t stop between the hours of 8-5, which is why our Home Office in Oklahoma City offers an onsite medical clinic, Waterfront grill, fitness center, walking trails and outdoor rec areas for Colleagues. <u><a href=\"https://americanfidelity.com/careers/corporate-careers/headquarters/\" target=\"_blank\">Learn more about our HQ!</a></u> ", "title": "Home Office"}, {"image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692894410::AF_Culture_Perk.jpeg", "description": "We strive to be a place where Colleagues enjoy coming to work because they know they are a valued and essential part of what we do. Whether you\u2019re in the office or remote, you\u2019ll enjoy a collaborative, inviting environment. <u><a href=\"https://americanfidelity.com/careers/corporate-careers/culture-and-life/\" target=\"_blank\">Picture yourself at AF!</a></u> ", "title": "Culture and Life"}], "custom_style": {"css": ".refer .user-name { color: #fff !important; } \n\n.fixed-top { background-color: #000 !important; } \n\n.position-job-description .block__field--wide-rich-text { width: inherit !important; } \n\n.navbar img {height: 60px !important;}  .navbar {position: relative !important;}\n\n.join-tn-link, .custom-navbar-item {color: #000000 !important; top: 15px !important;} \n\n.candidate-login-link {color: #000000 !important; top: 15px !important;} \n\nnav.navbar {position: relative !important; background-color: #ffffff !important;} \n\n.go-button {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important;}\n\n .job-cart-button {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important;} \n\n.advanced-options-button {color: #EB0029 !important;} \n\n.btn-secondary {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important;}\n\n .add-to-job-cart-button {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important} \n\n.jumbotron h1 {font-weight: 600 !important;} .pointer.btn.btn-secondary.job-cart-button:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;} \n\nbutton.go-button:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;}  \n\nbutton.btn.btn.btn-primary.get-matched-button {border-color: #EB0029 !important; background-color: #EB0029 !important;}\n\nbutton.btn.btn.btn-primary.get-matched-button:hover {background-color: #AA0A1E !important; border-color: #AA0A1E !important;}\n\nbutton.btn.position-apply-button:hover {background-color: #AA0A1E !important;} \n\nbutton.btn.position-apply-button.add-to-job-cart-button:hover {color: #AA0A1E !important; background-color: white !important; border-color: #AA0A1E !important;}\n\nbutton.btn.btn-sm.btn-secondary.show-more-positions:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;} \n\nbutton.btn.btn-secondary.upload-resume-button:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;} \n\n.search-results-main-container .position-cards-container .card-selected {background: #fff !important; border: 1px solid #e5e6e7 !important; border-left: 8px solid #AA0A1E !important;}\n\n.perk .perk-icon {color: #AA0A1E !important;}\n\n.fa-share {color: #AA0A1E !important;}\n\n.upload-resume-modal .privacy-agreement .action-buttons .btn-primary {color: #ffffff !important; border-color: #EB0029 !important; background-color: #EB0029 !important;}\n\n.upload-resume-modal .privacy-agreement .action-buttons .btn-primary:hover {color: #ffffff !important; border-color: #AA0A1E !important; background-color: #AA0A1E !important;}\n\nbutton.btn-sm.btn-secondary.pointer:hover {color: #AA0A1E !important; border-color: #AA0A1E !important; }\n\n.upload-resume-modal .dropzone-container .browse-button {color: #ffffff !important; border-color: #EB0029 !important; background-color: #EB0029 !important;}\n\nbutton#careers-jtn-submit {background-color: #EB0029 !important; border-color: #EB0029 !important;}\n\nbutton#careers-jtn-submit:hover {background-color: #AA0A1E !important; border-color: AA0A1E !important;}\n\nbutton.btn-sm.btn-primary.pointer.position-apply-button {color: #ffffff !important; background-color: #EB0029 !important; border-color: #EB0029 !important;}\n\nbutton.btn-sm.pointer.position-apply-cancel-button {color: #EB0029 !important; border-color: #EB0029 !important;}\n\n#eightfold-chatbot .open-chat-bot .open-chat-bot-header {background-color: #157885 !important;}\n\n#eightfold-chatbot .botui-actions-buttons-button {background-color: #157885 !important;}\n\nbutton.botui-actions-buttons-button.something-else {color: #ffffff !important;}\n\n#eightfold-chatbot .botui-actions-buttons-button:nth-last-child(1) {color: #ffffff !important;}\n\nbutton.btn.btn.btn-primary {background-color: #EB0029 !important; border-color: #EB0029 !important;}\n\n.success-form .browse-more .btn {border-color: #EB0029 !important; color: #eb0029 !important;}\n\n.success-form .checkmark .fa-check {color: #157885 !important;}\n\ndiv.perk {width: 20% !important; padding: 30px !important;}\n\n.human.botui-message-content.text {color: #ffffff !important; background-color: #4f5666 !important;}\n\n.botui-message-content.text {background-color: #ebebeb !important;}\n\n.perk .perk-description a {color: #157885 !important;}\n\nbutton.btn.btn.btn-primary.job-cart-button {color: #ffffff !important;}\n\n"}, "page_image": "", "max_applications_refer": 0, "applyButton": {"background": "#EB0029"}, "links": {"videos": ["https://www.youtube.com/watch?v=8PknUqSM8KE", "https://www.youtube.com/watch?v=E0EV0KxWCBg", "https://www.youtube.com/watch?v=cuZHa9FD270", "https://www.youtube.com/watch?v=Ks4lE5Qge3c", "https://www.youtube.com/watch?v=8fukq5buFbQ"]}, "talent_form_mandatory_fields": ["resume", "firstname", "lastname"], "privacy": {"text": "Please click <a href=\"https://americanfidelity.com/footer/privacy-notices/\" target=_blank\">here</a> to review our Data Privacy Policies.", "title": "Data Privacy Policy", "button": "Continue"}, "defaultState": {"pymww": false}, "advancedSearchOptions": [{"key": "skills", "name": "Your relevant skills"}, {"key": "department", "name": "Departments"}, {"key": "seniority", "name": "Seniority Level"}], "redesignedNuxConfig": {"enabled": false}, "recaptcha_enabled": 1, "companyName": "American Fidelity", "showLoggedOutNotificationsPrivacyPolicy": false}, "positions": [{"id": 790292137768, "name": "Sr Software Dev", "location": null, "locations": [], "hot": 1, "department": "ISD Services/APL", "business_unit": "Unknown", "t_update": 1701806113, "t_create": 1695417370, "ats_job_id": 790292137768, "display_job_id": 790292137768, "type": "ATS", "id_locale": "790292137768-en", "job_description": "DESCRIPTION: Analyze, architect, design, engineer, develop, test (both Unit and Automated testing), and assist in the implementation of creative, innovative, and secure software applications, APIs, and web services according to business requirements and to solve business problems. Understand the holistic overview of systems including the underlying application infrastructure, associated data models, and internal interactions within a particular software domain. Perform software integration across domains, platforms, and environments. Identify and correct software defects, assist business end-users with system capabilities and research, perform technical system configuration, and identify software deficiencies and alternate solutions for software applications. Partner with vendors for defect resolution as needed. Independently resolve issues of a high complexity. Perform software development activities, research requests, and project management activities including planning, estimating, managing, communicating, and coordinating large software development projects and activities of high complexity for new software or enhancements to existing software. Collaborate with business end-users to define requirements and acceptance criteria for new features or systems and assist business end-users with navigation of IT processes as needed. SKILLS: 1. High degree of expertise in organizationally accepted programming, scripting, and markup languages (e.g., C# .NET, Java, Swift, JavaScript, T-SQL, HTML, XML, CSS, ASP .NET) 2. High degree of expertise in the usage of tools used for software development (e.g., Visual Studio, Chrome Developer Tools, SQL Server Enterprise Manager, SSRS) 3. High degree of knowledge of the principles and patterns of system design (e.g., MVC) 4. Strongly skilled in object oriented design 5. Strongly skilled in object relational mapping (ORM) 6. Highly skilled in testing patterns (e.g., unit testing, inversion of control, dependency injection) 7. Highly skilled with data analysis, test design, and test automation focusing on functional, security, performance and mobile testing. 8. Strongly skilled in the development of web services (e.g., SOAP and REST) 9. Strongly skilled in the use of code repository tools such as SVN and GitHub 10. Strongly skilled in the use of Continuous Integration technology using Jenkins 11. For developers in specialized areas, high degree of skill in additional technologies or toolsets may be used (e.g., Force.com, Eclipse, PeopleTools, XCode) 12. Strong understanding of secure coding techniques and best practices 13. Strong skill in software analysis, design, and problem resolution 14. Strong understanding of web application architecture 15. Strong understanding of the software development process 16. Proven understanding of organizationally accepted technology standards 17. Strong understanding of software development in a multi-platform environment such as Mac, Unix, and Microsoft 18. High degree of understanding of hardware, storage, networking and other infrastructure and data components as it relates to software development 19. High degree of understanding of organizationally approved project management methodologies (e.g. Agile/Scrum, Waterfall) Soft Skills 1. Proven written and oral communication skills. Must be able to communicate and collaborate with a wide variety of audiences such as other software developers, engineers, architects, business analysts, software testers, management, and business stakeholders 2. Proven ability to deliver high-quality projects on time and within scope 3. Possesses well-developed motivational, professional, and leadership qualities 4. Positive attitude with the ability to work in ever-changing environment 5. Proven commitment to meeting organizational and departmental goals and objectives 6. Strong analytical, statistical, and organizational skills with strong attention to detail 7. Inquisitive and proactive with an ability to work independently and a desire to continuously learn new skills and technologies; takes initiative and is a solution seeker 8. Thrives in a team environment and develops excellent relationships with others One or more of the following or equivalent technical certifications and FLMI certification is recommended but not required: Microsoft Certified Professional Developer (MCPD) IEEE Certified Software Development Professional (CSDP) LOMA Fellow, Life Management Institute (FLMI)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790292137768", "isPrivate": false}, {"id": 790293444969, "name": "Business Intelligence Internship", "location": "Oklahoma City, OK", "locations": ["Oklahoma City, OK"], "hot": 0, "department": "Strategic Resarch/Dvlpmnt", "business_unit": "Unknown", "t_update": 1702053978, "t_create": 1701816836, "ats_job_id": 790293444969, "display_job_id": 790293444969, "type": "ATS", "id_locale": "790293444969-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790293444969", "isPrivate": false}, {"id": 790293368388, "name": "Customer Service Moderate", "location": "Oklahoma City, OK", "locations": ["Oklahoma City, OK"], "hot": 0, "department": null, "business_unit": "Unknown", "t_update": 1701787211, "t_create": 1701268950, "ats_job_id": 790293368388, "display_job_id": 790293368388, "type": "ATS", "id_locale": "790293368388-en", "job_description": "Excellent Customer Service Skills Advanced keyboard skills Strong math skills Strong analytical skills Advanced communication skills Strong business writing skills Advanced interpersonal skills Advanced coordination and collaboration skills Exceptional professional attire and demeanor Strong knowledge of IRS Code S125 rules and regulations Qualified retirement account knowledge Strong Windows-based software knowledge Advanced ability to work in a high volume, quick paced production environment Known and demonstrated ability to be prompt and accurate with work product Strong ability to change and demonstrated openness to change Leadership ability to include demonstrated ability to multi-task and achieve stated goals May require proven bilingual skills (verbal and/or written communications)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790293368388", "isPrivate": false}, {"id": 790293221920, "name": "Privacy Law Intern", "location": "Oklahoma City, OK", "locations": ["Oklahoma City, OK"], "hot": 0, "department": "Law Corporate", "business_unit": "Unknown", "t_update": 1701240039, "t_create": 1700170096, "ats_job_id": 790293221920, "display_job_id": 790293221920, "type": "ATS", "id_locale": "790293221920-en", "job_description": "Work collaboratively with manager and department colleagues. Collaborate with cross-functional teams to ensure privacy considerations are integrated into product development and business operations Working in office with opportunities for remote hours. Highly detail-oriented Desire to learn corporate culture and commit for the summer of 2024 (full time) Excellent communication skills, both oral and written Technical skills required for navigation in multiple systems and learning new technology Preferred applicants will have taken at least one privacy class or have attained a certification from IAPP", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790293221920", "isPrivate": false}, {"id": 790293218771, "name": "Transactional and Litigation Legal Intern", "location": "Oklahoma City, OK", "locations": ["Oklahoma City, OK"], "hot": 0, "department": "Law Corporate", "business_unit": "Unknown", "t_update": 1701327092, "t_create": 1700148138, "ats_job_id": 790293218771, "display_job_id": 790293218771, "type": "ATS", "id_locale": "790293218771-en", "job_description": "Work collaboratively with manager and department colleagues. Assist in the preparation of case strategies Work under the supervision of experienced attorneys to develop legal skills and knowledge Assist with drafting, reviewing, and revising various types of contracts and legal documents Participate in client meetings and negotiations to gain practical experience Support the legal team in due diligence processes Collaborate with attorneys to prepare for and close transactions Law student from accredited law school who has completed over 50 course hours. Highly detail-oriented Desire to learn corporate culture and commit Spring 2024 (10-15 hours) or Summer 2024 (full time) Excellent communication skills, both oral and written Technical skills required for navigation in multiple systems and learning new technology Working in office with opportunities for remote hours.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790293218771", "isPrivate": false}, {"id": 790293074311, "name": "Sr. Account Relations Coordinator", "location": "Oklahoma City, OK", "locations": ["Oklahoma City, OK"], "hot": 0, "department": "Sales", "business_unit": "Unknown", "t_update": 1701273149, "t_create": 1700081753, "ats_job_id": 790293074311, "display_job_id": 790293074311, "type": "ATS", "id_locale": "790293074311-en", "job_description": "Support employer's worksite within assigned accounts/territory to build relationships with employers' benefits personnel and provide dedicated support and problem resolution in order to expedite accurate billing statements and make corrections or adjustments to the billing if warranted. Support sales representatives and sales managers in providing quality Customer service and products to employers and their employees within assigned accounts/territory. Must live in the state of Oklahoma Recent College graduate or someone with customer experience and enjoys building relationships Computer technology skills with accurate keyboard data entry Basic math and analytical skills Business writing experience preferred Proficiency with PC Windows-based software including Microsoft Office applications Excellent communications skills Strong interpersonal skills Ability to work well in a team environment and open to change Ability to multi task Prompt and reliable Proper professional attire to represent AF with our employer groups", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790293074311", "isPrivate": false}, {"id": 790293049764, "name": "Director of Enrollment ", "location": "Oklahoma City, OK", "locations": ["Oklahoma City, OK"], "hot": 0, "department": "Enrollment Solutions", "business_unit": "Unknown", "t_update": 1700670506, "t_create": 1699996716, "ats_job_id": 790293049764, "display_job_id": 790293049764, "type": "ATS", "id_locale": "790293049764-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790293049764", "isPrivate": false}, {"id": 790293023705, "name": "Enrollment Coordinator", "location": "Tampa, FL", "locations": ["Tampa, FL"], "hot": 0, "department": "Sales", "business_unit": "Unknown", "t_update": 1700807957, "t_create": 1699641502, "ats_job_id": 790293023705, "display_job_id": 790293023705, "type": "ATS", "id_locale": "790293023705-en", "job_description": "Coordinate site testing, project plan, site flow document and other customized site content. Provide support to Enrollment Analysts for complex full benefit enrollments to coordinate site information and through participation in client/carrier conference calls and meetings and coordination of year round enrollment functionality. Assist in analysis and reconciliation of enrollment data and coordinate such data back with employers and third-party carriers. Proficiency with PC Windows-based software and Microsoft Office applications * Strong oral and written communication skills Strong analysis and interpretation skills Strong knowledge of file transfers, text files and merge capabilities Good time management skills Insurance and enrollment process knowledge beneficial Advanced knowledge of spreadsheet and database software Technical proficiency including Internet browser applications Ability to recognize and manipulate multiple file types", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790293023705", "isPrivate": false}, {"id": 790293018912, "name": "Disability Benefits Supervisor", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Benefits", "business_unit": "Unknown", "t_update": 1701412876, "t_create": 1699567687, "ats_job_id": 790293018912, "display_job_id": 790293018912, "type": "ATS", "id_locale": "790293018912-en", "job_description": "Responsible for development of Customer friendly solutions and the attainment of service level standards, team productivity and quality measurements associated with direct reports, recruiting and mentoring of team Colleagues, utilizes industry best practices to implement standardized procedures; may work with Department Director to provide input for budget and cost efficiencies and may be directly responsible for adherence to company/division/department compliance requirements. Provides coaching and mentoring to direct reports to include technical and leadership competencies, feedback for succession planning, implementation of new processes and procedures, integration of product knowledge and understands how to implement system enhancements; Colleague mentoring, coaching and active development of highly skilled Colleagues. Bachelor's degree from four-year college or university in Business, Finance, Marketing or Leadership; in lieu of a Bachelor's degree, the position requires equivalent leadership experience with insurance expertise a plus. 5-7 years experience, with 4 years being job specific and 2 years in a leadership position. Strong technical and analytical skills. In-depth knowledge and expertise of insurance products and/or services. Proven technical and tactical skills to include diplomacy. Strong decision-making skills with proven decision capability. Ability to manage and effectively coordinate multiple projects and people. Proficient with PC Windows-based software and Microsoft Office applications. Easily adapts to new software/technology applications and is able to excel in a paperless environment. Advanced knowledge of operational processes and state and federal regulations May require advanced knowledge of IRS code Section 125 and department procedures and policies or Qualified Retirement Accounts. May require advanced knowledge of Supplemental Medical and/or Disability claim processing and case management tools with proven effective management of disability claims. Advanced knowledge of case management tools with proven effective utilization of same. Proven leadership, coaching skills. Diplomacy. Advanced organizational skills. Ability to handle fast-paced environment. Professional attitude. Advanced Customer service skills. Prompt and reliable. Advanced oral and written communications skills, including strong interpersonal skills. May require proven bilingual skills (verbal and/or written communications).", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790293018912", "isPrivate": false}, {"id": 790292963899, "name": "An, Operations Training II", "location": "Oklahoma City, OK", "locations": ["Oklahoma City, OK"], "hot": 0, "department": "Account Admin", "business_unit": "Unknown", "t_update": 1702017705, "t_create": 1699394457, "ats_job_id": 790292963899, "display_job_id": 790292963899, "type": "ATS", "id_locale": "790292963899-en", "job_description": "Coordinate and facilitate training for complex job tasks which could include Sect 125, claim processing, enrollment set up, billing reconciliation, underwriting or annuity processes. Provide ongoing training to further develop new hires and veteran Operations colleagues at the most complex level. Audit, document and provide assessment feedback to trainees, other trainers and management. Manage assigned training projects from development through completion by working with Special Services Management in addition to collaborating with management across the Operations areas. Bachelor's degree from four-year college or university; in lieu of bachelor's degree, position requires 5-7 years prior experience for job-related tasks. 5 years' experience in organization/corporate environment or 3 years in training and development, insurance, claims or related job. Technical expert in assigned area of software used by Operational area. May include Enrollment, New Business, Claims, Billing, Annuities or Call Management. Excellent computer skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Strong organizational skills. Strong interpersonal skills. Exceptional verbal and written communication skills. Ability to observe, review and document processes effectively. Excellent reading comprehension skills as well as the ability to be an active listener. Strong critical thinking and analytical skills. Excellent presentation skills. Expert knowledge of all AFA products and services. Ability to provide and receive feedback. Excellent time management skills. Ability to mentor team members. Ability to work in a team environment as well as work independently. Possess a strong ownership mentality. Understanding of adult learning, effective teaching methodologies and tools. Willingness to proactively learn new techniques in training and facilitation.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790292963899", "isPrivate": false}], "debug": {}, "count": 34, "countFilterByMatchScore": null, "location_user": "any", "location_used": "", "locationInsights": null, "showWizard": 0, "disableLocationSearchDropdown": false, "pcsAutocompleteLocationEnabled": 0, "recommended_star_threshold": 4.0, "mocTitle": null, "fuzzyResultsReturned": false, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "", "skills": []}, "userTitles": [], "isThinProfile": false, "veteranProgramDetails": [], "enableTargetedResume": 0, "jobCardConfig": null, "facetDisplaySort": {"skills": "count_desc", "department": "count_desc", "seniority": "alpha_asc", "locations": "count_desc"}, "facets": {"skills": {"Customer Service": 13, "Communication": 7, "Microsoft Excel": 4, "Microsoft Office": 4, "Project Management": 4, "CSS": 3, "Java": 3, "JavaScript": 3, "Python": 3, "SQL": 3, "Technical Skills": 3, "NET": 2, "Angular": 2, "Artificial Intelligence": 2, "Business Analysis": 2, "Call Center": 2, "Claims Management": 2, "Claims Processing": 2, "Collaboration": 2, "Corporate Culture": 2, "Customer Experience": 2, "Data Entry": 2, "Detail-Oriented": 2, "Disability": 2, "Document Review": 2, "Eclipse": 2, "FMLA": 2, "Forecasting": 2, "Frameworks": 2, "HR": 2, "Linux": 2, "MVC": 2, "Management": 2, "Mentoring": 2, "Microsoft Word": 2, "Outlook": 2, "Powerpoint": 2, "Process Improvement": 2, "Programming": 2, "Project Planning": 2, "Soap": 2, "Software Development": 2, "Svn": 2, "Test Automation": 2, "Time Management": 2, "TypeScript": 2, "Visual Studio": 2, "Web Services": 2, "XML": 2, "Absence Management": 1, "Ada": 1, "Adaptability": 1, "Analytical Skills": 1, "Apex Data Loader": 1, "Business Continuity": 1, "Business Intelligence": 1, "Business Operations": 1, "Business Process": 1, "C#": 1, "Change Management": 1, "Claims Handling": 1, "Claims Investigations": 1, "Claims Resolution": 1, "Coaching": 1, "Collaborative Work": 1, "Commitment": 1, "Communication Skills": 1, "Concept Design": 1, "Continuous Improvement": 1, "Critical Thinking Skills": 1, "Data Analysis": 1, "Data Architecture": 1, "Data Science": 1, "Data Structures": 1, "Decision Making": 1, "Documentation": 1, "Enrollment Management": 1, "Flexibility": 1, "HRIS": 1, "HTML": 1, "Human Resources": 1, "Insurance": 1, "Investments": 1, "Leadership": 1, "Leave Administration": 1, "Leave of Absence": 1, "Leave of Absence Administration": 1, "Leave of Absence Management": 1, "Machine Learning": 1, "Onboarding": 1, "Online Enrollment": 1, "Open Enrollment": 1, "Oral Communication": 1, "Organization": 1, "PRINCE2": 1, "Paid Family Leave": 1, "Presentations": 1, "Privacy Law": 1, "Problem Solving": 1}, "department": {}, "seniority": {"Director": 1, "Entry": 10, "Intern": 6, "Manager": 2, "Mid-Level": 14, "Senior": 3}, "locations": {"Oklahoma City, OK": 14, "remote": 5, "United States": 2, "Jackson, MS": 1, "Little Rock, AR": 1, "Oklahoma": 1, "Tampa, FL": 1}}, "isSubQuery": false, "showBusinessUnitInPositionSidebar": false, "hideDepartment": null, "iframeImplementation": null, "pcsTextConfiguration": {}, "facetNoTitlecase": null, "skipCSSFacetCapitalization": false, "enableMapClustering": false, "readmoreInstructionEnabled": false, "candidateLogin": {"postLoginLink": {"enabled": true, "message": "Candidate Login", "url": "/careerhub/me?action=edit&trackApplicationStatus=false&profile_type=candidate&domain=americanfidelity.com&customredirect=1&utm_source=Eightfold"}, "trackApplicationLink": {"enabled": true, "message": "Track Application Status", "url": "/careerhub?trackApplicationStatus=true&profile_type=candidate&domain=americanfidelity.com&customredirect=1&utm_source=Eightfold"}}, "isHomePageLoad": true, "candidateBuildProfile": {"enabled": true, "message": "Build your resume", "url": "/careerhub/me?action=edit&profile_type=candidate&domain=americanfidelity.com&customredirect=1"}, "chatbot": true, "copilotConfig": {"enabled": false}, "enabledPersonalizedFeatures": {"recommendationFeedback": false, "tldr": true, "personalizationPreferences": false}, "installed_app_data": [], "enhancementsEnabled": false, "disableAutoScrollOnPositionSelect": false, "locationDistanceKmDefault": 100, "searchFiltersTranslationWhitelist": [], "customJobDescTranslationSkipList": [], "hamburgerMenuEnabled": false, "enableCandidateReferralFlow": false, "showBanner": false, "pcsBannerMessage": null, "locationRadiusConfig": {"showLocationRadius": false, "locationRadiusType": "km"}, "pcsApplyFormRouteEnabled": false, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {}, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": true, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": false, "loggedOutNotificationsEnabled": false, "prepopulateApplyFormEnabled": false, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "t3sEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": false, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": false, "pcsBlindfoldLinkoffGate": false, "enableResumeCoach": false, "jobcartMultiApplicationModeGate": false, "isPcsEnabled": true, "phoneWithCountryCodeEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {}, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": false, "languages": [{"value": "en", "title": "English"}, {"value": "it", "title": "Italiano"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "nb", "title": "Norsk"}, {"value": "de", "title": "Deutsch"}, {"value": "ja", "title": "\u65e5\u672c\u8a9e"}, {"value": "ms", "title": "Bahasa melayu"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "zh-TW", "title": "\u4e2d\u6587 (\u7e41\u9ad4)"}, {"value": "ko", "title": "\ud55c\uad6d\uc5b4"}, {"value": "th", "title": "\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22"}, {"value": "nl", "title": "Nederlands"}, {"value": "pl", "title": "Polski"}, {"value": "uk", "title": "Y\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430"}, {"value": "hr", "title": "Hrvatski"}, {"value": "el", "title": "\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac"}, {"value": "hu", "title": "Magyar"}, {"value": "cs", "title": "\u010de\u0161tina"}, {"value": "tr", "title": "T\u00fcrk\u00e7e"}, {"value": "ru", "title": "P\u0443\u0441\u0441\u043a\u0438\u0439"}, {"value": "ht", "title": "Haitian"}, {"value": "he", "title": "\u05e2\u05d1\u05e8\u05d9\u05ea"}, {"value": "pt-BR", "title": "Brazilian Portugu\u00eas"}, {"value": "da", "title": "Dansk"}, {"value": "fi", "title": "Suomi"}, {"value": "sv", "title": "Svenska"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}, {"value": "pt-PT", "title": "portugu\u00eas (Portugal)"}], "displayLanguage": "en", "requestLocation": false, "positionQnAEnabled": false, "singlePageCareersNavbarGate": false, "advancedOptionsA11yGate": false, "positionSidebarScrollResetGate": false}