{"themeOptions": {"customTheme": {"varTheme": {"button-primary-background-color": "#2c8cc9", "button-primary-border-color": "#2c8cc9", "button-primary-text-color": "#ffffff", "button-pill-shape-border-radius": "4px", "button-primary-hover-background-color": "#2c8cc9", "button-primary-hover-text-color": "#ffffff", "button-secondary-border-color": "#e6e7e9", "primary-color": "#146da6"}}}, "domain": "americanfidelity.com", "configPath": "PCS>", "updatePath": "PCS>"}
{"domain": "americanfidelity.com", "user": "Import americanfidelity.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"enableTalentNetwork": 1, "homePageHeroBanner": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1705691499::Tall+Banner.png", "title": "Join Our Team", "hideInMobileView": false}, "navBar": {"color": "#ffffff", "image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692893664::AF_PCS_Logo\n", "link": "https://americanfidelity.eightfold.ai/careers", "background": "#ffffff", "opacity": 1, "title": "American Fidelity"}, "privacyLink": "https://americanfidelity.com/footer/internet-privacy-notice/", "uploadResumeModal": {"title": "Welcome to {company_name}'s Career Center", "subtitle": "Streamline your search by uploading your resume to be matched with positions that best suit your qualifications.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "perks": [{"image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692894433::AF_About_Us_Perk.jpeg", "description": "American Fidelity specializes in serving the education, public sector, automotive and healthcare industries with financial security products and services including group and individual life, health and annuity services. <u><a href=\"https://americanfidelity.com/about-us/\" target=\"_blank\">Get to know American Fidelity!</a></u> ", "title": "About Us"}, {"image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692894421::AF_Benefits_Perk.jpeg", "description": "At American Fidelity, as part of our dedication to being a Great Place to Work for All, we provide a range of benefits and perks that help Colleagues regardless of where they are in life. <u><a href=\"https://americanfidelity.com/careers/corporate-careers/benefits/\" target=\"_blank\">Explore the benefits we offer.</a></u> ", "title": "Benefits"}, {"image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692894401::AF_Home+Office_Perk.png", "description": "We know that life doesn\u2019t stop between the hours of 8-5, which is why our Home Office in Oklahoma City offers an onsite medical clinic, Waterfront grill, fitness center, walking trails and outdoor rec areas for Colleagues. <u><a href=\"https://americanfidelity.com/careers/corporate-careers/headquarters/\" target=\"_blank\">Learn more about our HQ!</a></u> ", "title": "Home Office"}, {"image": "https://static.vscdn.net/images/careers/demo/americanfidelity/1692894410::AF_Culture_Perk.jpeg", "description": "We strive to be a place where Colleagues enjoy coming to work because they know they are a valued and essential part of what we do. Whether you\u2019re in the office or remote, you\u2019ll enjoy a collaborative, inviting environment. <u><a href=\"https://americanfidelity.com/careers/corporate-careers/culture-and-life/\" target=\"_blank\">Picture yourself at AF!</a></u> ", "title": "Culture and Life"}], "custom_style": {"css": ".refer .user-name { color: #fff !important; } \n\n.fixed-top { background-color: #000 !important; } \n\n.position-job-description .block__field--wide-rich-text { width: inherit !important; } \n\n.navbar img {height: 60px !important;} .navbar {position: relative !important;}\n\n.join-tn-link, .custom-navbar-item {color: #000000 !important; top: 15px !important;} \n\n.candidate-login-link {color: #000000 !important; top: 15px !important;} \n\nnav.navbar {position: relative !important; background-color: #ffffff !important;} \n\n.go-button {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important;}\n\n .job-cart-button {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important;} \n\n.advanced-options-button {color: #EB0029 !important;} \n\n.btn-secondary {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important;}\n\n .add-to-job-cart-button {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important} \n\n.jumbotron h1 {font-weight: 600 !important;} .pointer.btn.btn-secondary.job-cart-button:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;} \n\nbutton.go-button:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;} \n\nbutton.btn.btn.btn-primary.get-matched-button {border-color: #EB0029 !important; background-color: #EB0029 !important;}\n\nbutton.btn.btn.btn-primary.get-matched-button:hover {background-color: #AA0A1E !important; border-color: #AA0A1E !important;}\n\nbutton.btn.position-apply-button:hover {background-color: #AA0A1E !important;} \n\nbutton.btn.position-apply-button.add-to-job-cart-button:hover {color: #AA0A1E !important; background-color: white !important; border-color: #AA0A1E !important;}\n\nbutton.btn.btn-sm.btn-secondary.show-more-positions:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;} \n\nbutton.btn.btn-secondary.upload-resume-button:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;} \n\n.search-results-main-container .position-cards-container .card-selected {background: #fff !important; border: 1px solid #e5e6e7 !important; border-left: 8px solid #AA0A1E !important;}\n\n.perk .perk-icon {color: #AA0A1E !important;}\n\n.fa-share {color: #AA0A1E !important;}\n\n.upload-resume-modal .privacy-agreement .action-buttons .btn-primary {color: #ffffff !important; border-color: #EB0029 !important; background-color: #EB0029 !important;}\n\n.upload-resume-modal .privacy-agreement .action-buttons .btn-primary:hover {color: #ffffff !important; border-color: #AA0A1E !important; background-color: #AA0A1E !important;}\n\nbutton.btn-sm.btn-secondary.pointer:hover {color: #AA0A1E !important; border-color: #AA0A1E !important; }\n\n.upload-resume-modal .dropzone-container .browse-button {color: #ffffff !important; border-color: #EB0029 !important; background-color: #EB0029 !important;}\n\nbutton#careers-jtn-submit {background-color: #EB0029 !important; border-color: #EB0029 !important;}\n\nbutton#careers-jtn-submit:hover {background-color: #AA0A1E !important; border-color: AA0A1E !important;}\n\nbutton.btn-sm.btn-primary.pointer.position-apply-button {color: #ffffff !important; background-color: #EB0029 !important; border-color: #EB0029 !important;}\n\nbutton.btn-sm.pointer.position-apply-cancel-button {color: #EB0029 !important; border-color: #EB0029 !important;}\n\n#eightfold-chatbot .open-chat-bot .open-chat-bot-header {background-color: #157885 !important;}\n\n#eightfold-chatbot .botui-actions-buttons-button {background-color: #157885 !important;}\n\nbutton.botui-actions-buttons-button.something-else {color: #ffffff !important;}\n\n#eightfold-chatbot .botui-actions-buttons-button:nth-last-child(1) {color: #ffffff !important;}\n\nbutton.btn.btn.btn-primary {background-color: #EB0029 !important; border-color: #EB0029 !important;}\n\n.success-form .browse-more .btn {border-color: #EB0029 !important; color: #eb0029 !important;}\n\n.success-form .checkmark .fa-check {color: #157885 !important;}\n\ndiv.perk {width: 20% !important; padding: 30px !important;}\n\n.human.botui-message-content.text {color: #ffffff !important; background-color: #4f5666 !important;}\n\n.botui-message-content.text {background-color: #ebebeb !important;}\n\n.perk .perk-description a {color: #157885 !important;}\n\nbutton.btn.btn.btn-primary.job-cart-button {color: #ffffff !important;}\n\n"}, "page_image": "", "max_applications_refer": 0, "applyButton": {"background": "#EB0029"}, "links": {"videos": ["https://www.youtube.com/watch?v=8PknUqSM8KE", "https://www.youtube.com/watch?v=E0EV0KxWCBg", "https://www.youtube.com/watch?v=cuZHa9FD270", "https://www.youtube.com/watch?v=Ks4lE5Qge3c", "https://www.youtube.com/watch?v=8fukq5buFbQ"]}, "talent_form_mandatory_fields": ["resume", "firstname", "lastname"], "privacy": {"text": "Please click <a href=\"https://americanfidelity.com/footer/privacy-notices/\" target=_blank\">here</a> to review our Data Privacy Policies.", "title": "Data Privacy Policy", "button": "Continue"}, "defaultState": {"pymww": false}, "advancedSearchOptions": [{"key": "skills", "name": "Your relevant skills"}, {"key": "department", "name": "Departments"}, {"key": "seniority", "name": "Seniority Level"}], "redesignedNuxConfig": {"enabled": false}, "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/americanfidelity-sandbox/1681932974::AF+logo+sample"}, "recaptcha_enabled": 1, "companyName": "American Fidelity", "showLoggedOutNotificationsPrivacyPolicy": true}, "pid": "790298655196", "positions": [{"id": 790298655196, "name": "Customer Service Moderate ", "location": "Oklahoma City, OK", "locations": ["Oklahoma City, OK"], "hot": 0, "department": "Special Services", "business_unit": "Unknown", "t_update": 1725461302, "t_create": 1724427605, "ats_job_id": 790298655196, "display_job_id": 790298655196, "type": "ATS", "id_locale": "790298655196-en", "job_description": "Provides moderate to complex service to internal and external Customers, which may include employer groups, Account Managers, Brokers, employee/participant Customers, and/or individual policyholders, utilizing superb verbal and written communication skills; resolves moderate to complex Customer inquiries and completes moderate to complex Customer service requests with specific attention to detail, accuracy and timely handling in accordance with the business units operating practices, administrative procedures, and applicable regulatory and insurance laws. Handles moderate to complex work assignments, working independently with minimal guidance, and determines accurate application of existing processes and procedures. Excellent Customer Service Skills Advanced keyboard skills Strong math skills Strong analytical skills Advanced communication skills Strong business writing skills Advanced interpersonal skills Advanced coordination and collaboration skills Exceptional professional attire and demeanor Strong knowledge of IRS Code S125 rules and regulations Qualified retirement account knowledge Strong Windows-based software knowledge Advanced ability to work in a high volume, quick paced production environment Known and demonstrated ability to be prompt and accurate with work product Strong ability to change and demonstrated openness to change Leadership ability to include demonstrated ability to multi-task and achieve stated goals", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://jobs.americanfidelity.com/careers/job/790298655196", "isPrivate": false}], "isFallback": false, "debug": {}, "count": 1, "personal_message": "We thought you would be interested in this position.", "scheduling": {"minTime": 9, "limit": 10, "maxTime": 17, "increments": 60, "minTimeslots": 3}, "userTitles": [], "enableTargetedResume": 0, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "790298655196"}, "singleview": true, "see_all_jobs": true, "recommended_star_threshold": 4.0, "chatbot": true, "iframeImplementation": null, "pcsApplyFormV2Enabled": false, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {}, "pcsTextConfiguration": {}, "hideDepartment": null, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": false, "readmoreInstructionEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": true, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "candidateLogin": {"postApplyReviewLink": {"enabled": true, "url": "/api/apply/v2/profile/review/initialize_user?domain=americanfidelity.com", "title": "What's next? Increase your chances of getting hired!", "message": "Knowing more about you helps us review your application faster. Enrich your profile by adding more skills, awards, and other recognition.", "buttonText": "Review my profile", "verifyEmailTitle": "Let's verify your email", "verifyEmailText": "Click the link in the email to continue reviewing your profile. If you do not immediately see the email, check your spam folder."}, "postLoginLink": {"enabled": true, "message": "Candidate Login", "url": "/careerhub/me?action=edit&trackApplicationStatus=false&profile_type=candidate&domain=americanfidelity.com&customredirect=1&utm_source=Eightfold"}, "trackApplicationLink": {"enabled": true, "message": "Track Application Status", "url": "/careerhub/my/jobs/applications?trackApplicationStatus=true&profile_type=candidate&domain=americanfidelity.com&customredirect=1&utm_source=Eightfold"}}, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "candidateBuildProfile": {"enabled": true, "message": "Build your resume", "url": "/careerhub/me?action=edit&profile_type=candidate&domain=americanfidelity.com&customredirect=1"}, "enhancementsEnabled": false, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": false, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": false, "isPcsEnabled": true, "applicationInfoReviewEnabled": false, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": true}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": false, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": false, "languages": [{"value": "en", "title": "English"}, {"value": "it", "title": "Italiano"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "nb", "title": "Norsk"}, {"value": "de", "title": "Deutsch"}, {"value": "ja", "title": "\u65e5\u672c\u8a9e"}, {"value": "ms", "title": "Bahasa melayu"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "zh-TW", "title": "\u4e2d\u6587 (\u7e41\u9ad4)"}, {"value": "ko", "title": "\ud55c\uad6d\uc5b4"}, {"value": "th", "title": "\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22"}, {"value": "nl", "title": "Nederlands"}, {"value": "pl", "title": "Polski"}, {"value": "uk", "title": "Y\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430"}, {"value": "hr", "title": "Hrvatski"}, {"value": "el", "title": "\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac"}, {"value": "hu", "title": "Magyar"}, {"value": "cs", "title": "\u010de\u0161tina"}, {"value": "tr", "title": "T\u00fcrk\u00e7e"}, {"value": "ru", "title": "P\u0443\u0441\u0441\u043a\u0438\u0439"}, {"value": "ht", "title": "Haitian"}, {"value": "he", "title": "\u05e2\u05d1\u05e8\u05d9\u05ea"}, {"value": "pt-BR", "title": "Brazilian Portugu\u00eas"}, {"value": "da", "title": "Dansk"}, {"value": "fi", "title": "Suomi"}, {"value": "sv", "title": "Svenska"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}, {"value": "pt-PT", "title": "portugu\u00eas (Portugal)"}, {"value": "vi", "title": "Ti\u1ebfng Vi\u1ec7t"}, {"value": "ro", "title": "rom\u00e2n\u0103"}, {"value": "bg", "title": "\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438"}, {"value": "ar", "title": "\u0627\u0644\u0639\u0631\u0628\u064a\u0629"}], "displayLanguage": "en", "installed_app_data": [], "singlePageCareersNavbarGate": false, "customJobDescTranslationSkipList": []}
{"display_banner": false, "display_text": ""}
.refer .user-name { color: #fff !important; }
.fixed-top { background-color: #000 !important; }
.position-job-description .block__field--wide-rich-text { width: inherit !important; }
.navbar img {height: 60px !important;} .navbar {position: relative !important;}
.join-tn-link, .custom-navbar-item {color: #000000 !important; top: 15px !important;}
.candidate-login-link {color: #000000 !important; top: 15px !important;}
nav.navbar {position: relative !important; background-color: #ffffff !important;}
.go-button {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important;}
.job-cart-button {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important;}
.advanced-options-button {color: #EB0029 !important;}
.btn-secondary {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important;}
.add-to-job-cart-button {color: #EB0029 !important; background-color: #ffffff !important; border-color: #EB0029 !important}
.jumbotron h1 {font-weight: 600 !important;} .pointer.btn.btn-secondary.job-cart-button:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;}
button.go-button:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;}
button.btn.btn.btn-primary.get-matched-button {border-color: #EB0029 !important; background-color: #EB0029 !important;}
button.btn.btn.btn-primary.get-matched-button:hover {background-color: #AA0A1E !important; border-color: #AA0A1E !important;}
button.btn.position-apply-button:hover {background-color: #AA0A1E !important;}
button.btn.position-apply-button.add-to-job-cart-button:hover {color: #AA0A1E !important; background-color: white !important; border-color: #AA0A1E !important;}
button.btn.btn-sm.btn-secondary.show-more-positions:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;}
button.btn.btn-secondary.upload-resume-button:hover {color: #AA0A1E !important; border-color: #AA0A1E !important;}
.search-results-main-container .position-cards-container .card-selected {background: #fff !important; border: 1px solid #e5e6e7 !important; border-left: 8px solid #AA0A1E !important;}
.perk .perk-icon {color: #AA0A1E !important;}
.fa-share {color: #AA0A1E !important;}
.upload-resume-modal .privacy-agreement .action-buttons .btn-primary {color: #ffffff !important; border-color: #EB0029 !important; background-color: #EB0029 !important;}
.upload-resume-modal .privacy-agreement .action-buttons .btn-primary:hover {color: #ffffff !important; border-color: #AA0A1E !important; background-color: #AA0A1E !important;}
button.btn-sm.btn-secondary.pointer:hover {color: #AA0A1E !important; border-color: #AA0A1E !important; }
.upload-resume-modal .dropzone-container .browse-button {color: #ffffff !important; border-color: #EB0029 !important; background-color: #EB0029 !important;}
button#careers-jtn-submit {background-color: #EB0029 !important; border-color: #EB0029 !important;}
button#careers-jtn-submit:hover {background-color: #AA0A1E !important; border-color: AA0A1E !important;}
button.btn-sm.btn-primary.pointer.position-apply-button {color: #ffffff !important; background-color: #EB0029 !important; border-color: #EB0029 !important;}
button.btn-sm.pointer.position-apply-cancel-button {color: #EB0029 !important; border-color: #EB0029 !important;}
#eightfold-chatbot .open-chat-bot .open-chat-bot-header {background-color: #157885 !important;}
#eightfold-chatbot .botui-actions-buttons-button {background-color: #157885 !important;}
button.botui-actions-buttons-button.something-else {color: #ffffff !important;}
#eightfold-chatbot .botui-actions-buttons-button:nth-last-child(1) {color: #ffffff !important;}
button.btn.btn.btn-primary {background-color: #EB0029 !important; border-color: #EB0029 !important;}
.success-form .browse-more .btn {border-color: #EB0029 !important; color: #eb0029 !important;}
.success-form .checkmark .fa-check {color: #157885 !important;}
div.perk {width: 20% !important; padding: 30px !important;}
.human.botui-message-content.text {color: #ffffff !important; background-color: #4f5666 !important;}
.botui-message-content.text {background-color: #ebebeb !important;}
.perk .perk-description a {color: #157885 !important;}
button.btn.btn.btn-primary.job-cart-button {color: #ffffff !important;}